Delivery & Payment Policy

Effective Date: 10/20/2026

This Delivery and Payment Policy governs all transactions, order processing, shipping operations, and financial settlement procedures conducted on the Interiumoei digital storefront. By placing an order with Interiumoei, you acknowledge, understand, and agree to be bound by the protocols, terms, and requirements set forth herein.

1. Order Processing and Handling Windows

All purchase requests are subject to an initial verification and processing phase prior to handover to third-party shipping carriers. Standard order fulfillment operations proceed under the following terms:

• Fulfillment Timelines: Standard processing requires between one (1) and three (3) business days from the moment payment confirmation is successfully obtained. Business days exclude Saturdays, Sundays, and federally observed statutory holidays.
• Order Cut-Off Hours: Orders placed after 2:00 PM Eastern Time are logged into processing queues on the subsequent business day.
• Address Verification: Interiumoei reserves the right to hold processing pending confirmation of ambiguous, mismatched, or potentially fraudulent billing and destination data. In such events, processing timelines shall commence only once customer verification is completed.

2. Shipping Regions and Geographic Scope

Interiumoei fulfills customer orders across domestic jurisdictions, subject to regional logistics constraints:

• Contiguous Jurisdictions: Complete coverage is provided for residential and commercial delivery points across all contiguous states and territories.
• Non-Contiguous Territories: Deliveries to non-contiguous regions, outlying territories, or remote postal zones may incur supplementary transit durations and adjusted freight surcharges calculated during checkout.
• PO Boxes and Military APO/FPO/DPO Addresses: Standard carrier limitations may restrict expedited delivery to Post Office boxes or armed forces mail points. Select ground shipping services operated through postal networks are utilized where technically viable.
• Freight Forwarding Prohibitions: Interiumoei disclaims liability for damage, loss, or delivery delays occurring once an order has been verified as delivered to a third-party freight forwarding facility contracted by the customer.

3. Delivery Tiers, Schedules, and Shipping Costs

Delivery charges are computed dynamically at checkout based on package weight, volumetric dimensions, and the geographic destination of the consignment. Standard logistics schedules operate under the following structure:

• Standard Ground Logistics: Estimated transit window of three (3) to seven (7) business days following dispatch from the fulfillment center. Standard ground shipping charges apply unless promotional qualification rules are met.
• Expedited Transit: Estimated transit window of two (2) to three (3) business days following dispatch. Expedited rates are assessed strictly based on carrier pricing schedules.
• Overnight Priority: Next business day delivery following package departure. Available exclusively for qualifying geographic zones and orders completed prior to the daily logistical cut-off time.

Please note that transit windows are carrier estimates and are not absolute contractual guarantees. Logistical disruptions resulting from severe meteorological events, infrastructure interruptions, or carrier supply chain constraints remain outside the operational control of Interiumoei.

4. Transfer of Title and Risk of Loss

In accordance with commercial trade practices, all shipments originated by Interiumoei are executed pursuant to a shipment contract. Consequently, legal ownership of the goods and the associated risk of loss or destruction transfer completely to the customer at the exact juncture when Interiumoei entrusts the packaged consignment to the designated commercial carrier.

Interiumoei fulfills its delivery obligations upon obtaining carrier tracking verification demonstrating that the package has been deposited at the shipping address provided during checkout. Interiumoei is not liable for packages intercepted, stolen, or damaged post-delivery. We strongly recommend that customers arrange secure receipt locations or request signature confirmation services when processing high-value orders.

5. Delivery Inspection and Reporting of Damaged Shipments

Upon physical receipt of the shipment, the recipient bears an affirmative duty to immediately inspect the exterior carton and internal merchandise for signs of transit tampering, structural damage, or non-conformance. The following protocol must be observed:

1. Exterior Damage: If visible external damage is observed, the recipient should note the damage on the delivery receipt before signing or, if severely compromised, refuse the package outright.
2. Reporting Timeline: Any internal product damage, missing units, or incorrect shipments must be documented and communicated to Interiumoei within five (5) calendar days of confirmed delivery.
3. Photographic Evidence: Customers must retain all original packaging materials, shipping labels, and damaged articles, submitting clear photographic evidence to facilitate carrier claim filings and replacement authorizations.

6. Approved Payment Methods

Interiumoei offers secure digital checkout facilities supporting a diversified array of payment instruments. We accept the following payment instruments:

• Major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
• Authorized digital wallet services and contactless payment gateways integrated into the digital interface.
• Commercial pre-paid cards displaying valid card network emblems, provided such cards support recurring or remote online billing.

Payment settlement occurs at the moment of order placement. An initial electronic pre-authorization hold is placed on the customer's financial account, followed by final transaction capture upon order verification.

7. Billing Integrity, Fraud Prevention, and Sales Taxes

Interiumoei maintains rigorous fraud mitigation and statutory tax compliance protocols:

• Billing Address Concordance: The billing address submitted during checkout must correspond precisely with the records on file with the issuing banking institution. Divergent records may result in immediate transaction cancellation.
• Pre-Execution Screening: Every transaction is subject to automated risk assessment algorithms. Interiumoei reserves the absolute right to cancel or void transactions exhibiting elevated risk indicators or anomalous purchasing behavior.
• Sales Tax Assessment: Applicable state and local sales, use, or transaction taxes are calculated dynamically and collected in accordance with marketplace facilitator statutes and regional nexus requirements based on the final destination address.

8. Data Security and Payment Card Standards

Interiumoei does not directly store, process, or retain unencrypted Primary Account Numbers (PAN), CVV/CVC codes, or sensitive authentication data on internal operational servers. All financial transactions are processed through Payment Card Industry Data Security Standard (PCI-DSS) Level 1 certified third-party payment gateways.

All data exchanged during the checkout cycle is encrypted using modern Transport Layer Security (TLS) cryptographic protocols. Customer payment tokens are securely generated, minimizing transaction vulnerability and ensuring robust privacy safeguards.

9. Inquiries and Customer Service

For questions regarding shipping statuses, delivery options, invoice clarifications, or payment reconciliations, please contact customer support through the following corporate channels:

Interiumoei
Physical Address: 4937, Raindrop Circle North, 80917, Colorado Springs, United States
Telephone: 4174518277
Email Correspondence: shop_interiumoei@outlook.com